Transforming Legal and Compliance to Support Double-Digit Growth

Following a massive acquisition, the general counsel (GC) of a professional services company needed to quickly expand legal’s capability to support the company’s rapid growth and evolving business strategies. With support from Gartner, the client was able to objectively measure legal’s impact, secure buy-in to expand its capabilities to support decision making and help the company sustain double-digit growth.

Mission-critical priority

A new-to-role GC was tasked with transforming the legal and compliance function to support the company’s aggressive growth targets and long-term strategy.

How Gartner helped

Gartner helped the GC make a successful business case to hire a legal operations manager to meet changing business needs, roll out an analytics programme to demonstrate legal’s impact, and improve the function’s collaboration with business partners to enhance the speed and quality of decision making. Leveraging our research and advisory services, the client was able to grow the department’s capabilities to support double-digit business growth within 12 months in the role.

Mission accomplished

With support from Gartner for Legal & Compliance Leaders, the client:

  • Made a successful business case to hire a legal operations manager and additional staff
  • Established an analytics programme that demonstrated legal value
  • Expedited completion of a full code of conduct revision and rollout within 3 months
  • Improved collaboration with business partners to improve speed


Professional services

Approx $5 billion

Approx. 15,000

General Counsel and Corporate Secretary

Achieve your mission-critical priorities with Gartner for Legal & Compliance Leaders

Related success stories

Gartner is a trusted advisor and an objective resource for more than 14,000 enterprises in 100+ countries.

Learn more about how we can help you achieve your mission-critical priorities.