Hybrid Workforce

Rethink work to better support on-site, contingent and remote workers.

COVID-19 has shattered the paradigm of in-office work

Remote work, once a consideration for many organisations but rarely a priority, has become a health and safety imperative. Even as organisations plan their recovery strategies, however, remote work will remain a cornerstone of the post-pandemic future of work. This leaves HR leaders with a series of critical decisions to make around which parts of the workforce can work remotely, which should stay remote even after recovery and how their organisations should navigate follow-on changes, such as facilitating collaboration and building relationships.

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Uncover the three-part decision framework to help guide HR as organisations adapt to remote work.

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    Our CEO has charged us to immediately determine how we are going to move to a fully distributed workforce model—permanently.


    Global Technology Company

    Rethink how and where work gets done

    Organisations need a new framework, not to answer “How soon can our employees be back in the office?” but to answer, “What touchpoints in our organisation require in-person interaction?”. This includes a switch from assessing the suitability of roles to be performed remotely to assessing suitability of workflows to be completed remotely. Then, HR leaders must understand the supporting processes and technology needed to enable employees to flow seamlessly between on-site and remote working modes.

    Insights you can use

    Gartner research on hybrid workforce models, remote work, the gig economy and contingent works can help you decide how to best structure your organisation for maximum output.

    Remote Work Trends, Expectations and Concerns

    This research takes a look at the implications of remote work and breaks down the “Three Es of a Hybrid Workforce”, a model that ensures the workforce can flow through various worksites, ranging from remote solo locations to remote microsites of small populations and even to traditional concentrated facilities.

    The Critical Role of Workforce Health in Resilience

    18 months after the initial impacts of the pandemic, what have HR leaders learned about their workforces’ resilience? They found that their workforce is a lot more resilient than first thought. Get ahead of workforce health and support every employee across the organisation. 

    3 Ways Managers Can Build Resilient Teams

    Managers play a critical role in building and supporting resilient teams. Uncover the key actions that they can take in order to build resilient teams during disruption. 

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    Gartner ReimagineHR Conference

    Gather alongside CHROs and human resources leaders on October 28 – 30 in Orlando to gain insight on emerging trends, receive one-on-one guidance from Gartner experts and create a strategy to tackle your priorities head-on.

    Gartner’s over 170 HR experts are trusted advisors for over 4,000 HR leaders.

    Our experts can equip you with relevant best practices, tools and advice that accelerate speed to execution and ensure decision quality.