Magic Quadrant & MarketScopes

Market	Last Update	Refresh Date
A
Ajax Technologies and Rich Internet Applications MarketScope	12-31-2009	Q4 10
Application Delivery Products Magic Quadrant	09-24-2009	Q3 10
Application Infrastructure for Backend Integration Projects Magic Quadrant	12-19-2008	Q3 10
Application Infrastructure for SOA Composite Application Projects Magic Quadrant	12-19-2008	Q3 10
Application Performance Monitoring Magic Quadrant	02-18-2010	Q1 11
Asia/Pacific Network Service Providers Magic Quadrant	06-28-2010	Q2 11
Automated Document Factories MarketScope	12-02-2008	Retired
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B
Blade Servers Magic Quadrant	10-06-2009	Q4 10
Broker Desktop/Wealth Management Systems North America and Europe MarketScope	12-22-2009	Retired
Business Continuity Management Planning Software MarketScope	05-13-2010	Q2 11
Business Intelligence Platforms Magic Quadrant	01-29-2010	Q1 11
Business Operations Improvement Consulting Services Providers Worldwide MarketScope	10-28-2009	Q4 10
Business Process Analysis Tools Magic Quadrant	02-22-2010	Q1 11
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C
Communications Outsourcing and Professional Services North America Magic Quadrant	06-30-2010	Q2 11
Communications Outsourcing and Professional Services Worldwide Magic Quadrant	03-03-2010	Q1 11
Comprehensive Finance and Accounting BPO Magic Quadrant	12-17-2009	Q4 10
Comprehensive HR BPO Magic Quadrant	11-25-2009	Q4 10
Contact Center Infrastructure (Asia/Pacific) Magic Quadrant	09-12-2007	Retired
Contact Center Infrastructure (EMEA) Magic Quadrant	10-30-2007	Retired
Contact Center Infrastructure (Worldwide) Magic Quadrant	02-22-2010	Q1 11
Contact Center Workforce Optimization Magic Quadrant	10-12-2009	Q4 10
Content-Aware Data Loss Prevention Magic Quadrant	06-02-2010	Q2 11
Contract Management MarketScope	11-21-2008	Retired
Corporate Learning Systems Magic Quadrant	09-10-2009	Q3 10
Corporate Performance Management Suites Magic Quadrant	01-25-2010	Q1 11
Corporate Telephony Magic Quadrant	08-05-2009	Q3 10
CRM Contact Center BPO for North America Magic Quadrant	12-16-2009	Q4 10
CRM Customer Service Contact Center Magic Quadrant	04-03-2009	Q2 10
CRM Multichannel Campaign Management Magic Quadrant	05-13-2010	Q2 11
Customer Data Mining Magic Quadrant	N/A	Retired
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D
Data Center Outsourcing North America MarketScope	03-10-2010	Q1 11
Data Integration Tools Magic Quadrant	11-25-2009	Q4 10
Data Quality Tools Magic Quadrant	06-25-2010	Q2 11
Data Warehouse Database Management Systems Magic Quadrant	01-28-2010	Q4 10
Desktop Outsourcing Western Europe Magic Quadrant	05-18-2009	Q3 10
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E
E-Commerce Magic Quadrant	05-18-2010	Q2 11
E-Discovery Software Product Vendors MarketScope	12-21-2009	Q4 10
E-Mail Systems MarketScope	05-18-2009	Q3 10
E-Recruitment Software Magic Quadrant	12-01-2009	Q4 10
E-Service Suites Magic Quadrant	09-11-2009	Q3 10
Emergency and Mass Notification Services MarketScope	01-29-2010	Q1 11
Employee Performance Management Software Magic Quadrant	2-3-2009	Q3 10
Endpoint Protection Platforms Magic Quadrant	05-04-2009	Q3 10
Energy Trading and Risk Management Platforms Magic Quadrant	03-24-2010	Q1 11
Enterprise Application Servers Magic Quadrant	09-24-2009	Q3 10
Enterprise Architecture Tools Magic Quadrant	11-12-2009	Q4 10
Enterprise Asset Management for Manufacturing Magic Quadrant	09-09-2009	Q3 10
Enterprise Broad-Portfolio Authentication Vendors MarketScope	04-16-2009	Q3 10
Enterprise Content Management Magic Quadrant	10-15-2009	Q4 10
Enterprise Fraud Management MarketScope	09-03-2009	Q4 10
Enterprise Governance Risk and Compliance Platform Magic Quadrant	08-12-2009	Q3 10
Enterprise Information Archiving Magic Quadrant	05-19-2009	Q3 10
Enterprise LAN (Global) Magic Quadrant	06-10-2010	Q2 11
Enterprise Marketing Management Magic Quadrant	07-15-2009	Q3 10
Enterprise Mobile Communications Gateway MarketScope	05-04-2009	Q2 10
Enterprise Network Firewalls Magic Quadrant	03-15-2010	Q1 11
Enterprise Notebook PCs (Global) Magic Quadrant	10-09-2009	Q4 10
Enterprise Search MarketScope	Upcoming	Q3 10
Enterprise Single Sign-On MarketScope	09-15-2009	Q3 10
Enterprise Wireless E-Mail Software Market Magic Quadrant	06-11-2010	Q2 11
European Life Insurance Policy Administration Magic Quadrant	Upcoming	Q3 10
Externally Facing Social Software Magic Quadrant	Upcoming	Q3 10
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F
Field Service Management Magic Quadrant	06-17-2010	Q2 11
Financial Services Commodity Trading and Risk Management Platforms Magic Quadrant	03-25-2009	Retired
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G
Global Business Intelligence and Performance Management Service Providers Magic Quadrant	12-10-2009	Q4 10
Global Enterprise Desktop PCs Magic Quadrant	10-09-2009	Q4 10
Global Finance Management Consulting Services MarketScope	12-21-2009	Q4 10
Global Network Service Providers Magic Quadrant	03-08-2010	Q1 11
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H
Help Desk Outsourcing (Western Europe) Magic Quadrant	05-18-2009	Q3 10
High-End Enterprise Disk Arrays MarketScope	08-13-2009	Q4 10
Horizontal Portals Magic Quadrant	09-17-2009	Q3 10
Hosted Virtual Desktop Services MarketScope	06-08-2010	Q2 11
Human Resource Management Systems (Large Enterprise) MarketScope	02-19-2008	Retired
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I
Information Access Technology Magic Quadrant	09-02-2009	Retired
Integrated Software Quality Suites Magic Quadrant	07-31-2009	Q3 10
Integration Service Providers Magic Quadrant	11-20-2009	Q4 10
International Retail Core Banking Magic Quadrant	07-08-2009	Q3 10
iSCSI SAN Integrated Solutions MarketScope	06-09-2008	Retired
IT Event Correlation and Analysis Magic Quadrant	07-29-2009	Q3 10
IT Project and Portfolio Management Magic Quadrant	06-07-2010	Q2 11
IT Service Desk Magic Quadrant	10-16-2009	Q4 10
IVR Systems and Enterprise Voice Portals MarketScope	06-15-2009	Q3 10
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K
K-12 Student Information Systems in the U.S MarketScope	09-23-2009	Q3 10
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L
Life Science Clinical Study Automation and Management Applications MarketScope	11-06-2007	Retired
Local Government CRM MarketScope	09-21-2009	Q3 10
LTE Network Infrastructure Magic Quadrant	05-12-2010	Q2 11
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M
Managed File Transfer Magic Quadrant	09-18-2009	Q3 10
Managed Print Services Worldwide Magic Quadrant	08-24-2009	Q3 10
Managed Remote Access and Mobility Services (U.S.) Magic Quadrant	10-04-2007	Retired
Managed Security Service Providers (North America) Magic Quadrant	04-16-2009	Q3 10
Managed Security Service Providers in Europe MarketScope	09-29-2009	Q3 10
Managed Security Services in Asia/Pacific MarketScope	09-24-2009	Q3 10
Manufacturing Operations Management MarketScope	12-21-2007	Retired
Marketing Resource Management Magic Quadrant	02-19-2010	Q1 11
Master Data Management for Customer Data Magic Quadrant	06-16-2009	Q3 10
Master Data Management for Product Data Magic Quadrant	07-09-2009	Q3 10
Meter Data Management Products MarketScope	12-09-2009	Q4 10
Midmarket and Tier 2-Oriented ERP for Product-Centric Companies Magic Quadrant	06-04-2009	Q3 10
Midrange and High-End NAS Solutions Magic Quadrant	03-15-2010	Q1 11
Midrange Disk Arrays Magic Quadrant	11-12-2008	Q4 10
Mining Industry Asset-Intensive ERP Suites MarketScope	09-09-2009	Q3 10
Mobile Consumer Application Platforms Magic Quadrant	12-03-2009	Q4 10
Mobile Data Protection Magic Quadrant	09-01-2009	Q3 10
Mobile Enterprise Application Platforms Magic Quadrant	12-17-2009	Q4 10
Multifunction Product (MFP) Copier and Printer Magic Quadrant	12-09-2008	Q3 10
Multiregional Card Management Software MarketScope	06-22-2010	Q2 11
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N
Network Access Control Magic Quadrant	07-02-2010	Q2 11
Network Service Providers (U.S.) Magic Quadrant	04-02-2008	Retired
North American Life Insurance Policy Administration Vendors MarketScope	06-24-2010	Q2 11
North American Mobile Retail Banking Magic Quadrant	09-30-2009	Retired
North American Property and Casualty Insurance Claims Administration Systems Magic Quadrant	06-09-2009	Q4 10
North American Property and Casualty Insurance Policy Administration Systems Magic Quadrant	03-30-2009	Q3 10
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O
Operational Risk Management Software for Financial Services Magic Quadrant	08-28-2009	Retired
Oracle ERP Service Providers North America Magic Quadrant	Upcoming	Q4 10
Oracle Outsourcing North America Magic Quadrant	11-10-2009	Q4 10
Order Management Systems MarketScope	12-22-2009	Retired
Outage Management Systems Magic Quadrant	06-02-2010	Q2 11
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P
Pan-European Network Service Providers Magic Quadrant	03-08-2010	Q1 11
Pan-Western European Mobile Service Providers Magic Quadrant	11-25-2009	Q4 10
PLM in Apparel Footwear and Accessories MarketScope	09-21-2009	Q3 10
Power Generation Enterprise Asset Management Software Magic Quadrant	09-16-2009	Q3 10
Price Optimization and Management Software for B2B MarketScope	07-31-2009	Q3 10
Product Life Cycle Management for Small to Medium Size Manufacturers Magic Quadrant	01-04-2008	Retired
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R
Records Management MarketScope	09-10-2009	Q3 10
Remote Monitor Services (Global) MarketScope	10-21-2008	Retired
Remote Support Services (Global) MarketScope	10-17-2008	Retired
Retail Time and Labor MarketScope	11-21-2008	Retired
Ruggedized Handheld-Computer MarketScope	12-14-2009	Q4 10
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S
Sales and Operations Planning MarketScope	10-20-2009	Q4 10
Sales Configuration MarketScope	10-02-2009	Q3 10
Sales Force Automation Magic Quadrant	07-22-2009	Q3 10
Sales Force Automation in the Consumer Goods Industry MarketScope	12-18-2009	Q4 10
Sales Incentive Compensation Management Software MarketScope	03-05-2010	Q1 11
SAP ERP Service Providers North America Magic Quadrant	Upcoming	Q4 10
SAP Outsourcing North America Magic Quadrant	11-10-2009	Q4 11
Secure Web Gateway Magic Quadrant	01-11-2010	Q1 11
Securities Processing Systems MarketScope	09-23-2008	Retired
Security Information and Event Management Magic Quadrant	05-13-2010	Q2 11
Shared-Account/Software-Account Password Management MarketScope	06-16-2009	Q3 10
SMB Multifunction Firewalls MarketScope	07-10-2009	Q3 10
SOA C&SI Services North America MarketScope	07-31-2009	Q3 10
Social CRM Magic Quadrant	06-29-2010	Q2 11
Social Software in the Workplace Magic Quadrant	10-22-2009	Q4 10
Softswitch Architecture Magic Quadrant	06-30-2010	Q2 11
Software Change & Configuration Management (Distributed Platforms) Magic Quadrant	03-26-2009	Retired
Spreadsheet Control Products MarketScope	03-11-2008	Retired
Storage Services North America MarketScope	08-24-2009	Q3 10
Strategic Sourcing Application Suites Magic Quadrant	02-23-2010	Q1 11
Supply Chain Planning for Process Automation Magic Quadrant	04-28-2009	Q3 10
Synchronous Digital Hierarchy (SDH) Equipment Magic Quadrant	10-26-2007	Retired
Synchronous Optical Network (SONET) Equipment Magic Quadrant	10-26-2007	Retired
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T
Telecom Expense Management MarketScope	06-22-2009	Q3 10
Thin-Client Mobile Application Servers MarketScope	02-22-2008	Retired
Transmission and Distribution Enterprise Asset Management Magic Quadrant	09-16-2009	Q3 10
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U
U.S. Enterprise CPR Systems Magic Quadrant	12-16-2009	Q4 10
U.S. Telecommunications Service Providers Magic Quadrant	09-23-2009	Q3 10
Unified Communications Magic Quadrant	09-01-2009	Q3 10
Unified Communications as a Service North America Magic Quadrant	12-09-2009	Q4 10
User Provisioning Magic Quadrant	09-30-2009	Q3 10
Utilities Customer Information Systems Magic Quadrant	06-09-2010	Q2 11
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V
Video Content Management and Delivery MarketScope	Upcoming	Q4 10
Video Telepresence Solutions MarketScope	06-24-2009	Q3 10
Virtualized Desktop Outsourcing North America MarketScope	Upcoming	Q2 10
Voice and Data Providers (France) MarketScope	05-01-2008	Retired
Voice and Data Providers (Germany) MarketScope	06-30-2008	Retired
Voice and Data Providers (U.K.) MarketScope	06-24-2008	Retired
Vulnerability Assessment MarketScope	02-18-2010	Q1 11
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W
WAN Optimization Controllers Magic Quadrant	06-30-2009	Q4 10
Web Access Management Magic Quadrant	11-12-2009	Q4 10
Web Conferencing Magic Quadrant	07-29-2009	Q3 10
Web Content Management Magic Quadrant	08-05-2009	Q3 10
Web Fraud Detection Magic Quadrant	01-27-2010	Q1 11
Web Hosting and Hosted Cloud System Infrastructure Services (On Demand) Magic Quadrant	07-02-2009	Q3 10
Wireless LAN Infrastructure (Global) Magic Quadrant	02-12-2010	Q1 11
Wireless LAN Intrusion Prevention System MarketScope	07-30-2009	Q4 10
Wireless Service Providers (U.S.) Magic Quadrant	08-26-2008	Retired
Workload Automation Magic Quadrant	04-28-2009	Q3 10
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X
x86 Server Virtualization Infrastructure Magic Quadrant	05-26-2010	Q2 11
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